A major international law firm requires that their global employees be able to securely search for and access only those documents and other information available on internal business systems for which they have authorisation.
The law firm have implemented Atlassian’s Confluence as their enterprise wide collaboration platform; Autonomy’s IDOL search as the organisation’s enterprise search engine and have employed Active Directory for enterprise wide authentication using a custom Single Sign On application.
The law firm have a number of content repositories which they require their employees to be able to search across from their central Universal Search application. Content types to be searched include Confluence pages, documents in a number of formats (including Word, Excel, PowerPoint and PDF formats), blog posts, news articles, emails and attachments.
There were significant problems when searching Confluence using Autonomy as there was only adherence to Page-level viewing restrictions. Space-level permissions were being ignored, thus rendering the majority of the content within Confluence as unsearchable due to the Active Directory security permissions being applied.
A secondary issue also existed around frequency of content refresh. The law firm required that indexing content should happen often enough to keep security up-to-date, but not too frequently to ensure that infrastructure resources were within an acceptable limit.
To meet this business challenge, Equion Consulting have developed a Security Connector which integrates Atlassian’s Confluence and Autonomy’s IDOL Search engine using Active Directory authentication (note, the Connector also works with LDAP). The connector takes the form of a custom Confluence plug-in, which:
Confluence content can then be securely searched immediately using Autonomy’s powerful search capabilities.
Benefits delivered by this successful project include:
Equion provides innovative solutions for competitive business advantage including Search solutions and strategy consulting.